FAQ
For Buyers
Click the "Submit Request" button on any page, enter your name and phone number. Our manager will contact you to clarify details.
Yes, all marketplace services are completely free for buyers.
Usually within a few hours during business hours. We aim to respond the same day.
Yes, we collect offers from multiple suppliers and provide you with a comparison table.
After submitting your request, you will receive a link to track the status in real time.
For Suppliers
Submit an application on the "For Suppliers" page. Our team will review it and contact you.
Listing products in the catalog is free. Commission is charged only on successful deals.
Requests arrive through the supplier dashboard. You only see relevant requests curated by the BRIX team.
No, moderation only happens during registration. Once approved, you can add products freely.